1. Register:
Complete the short registration form so we can discuss your needs and schedule.
2. Confirm your plan:
Your chosen plan and start date determine your billing cycle. Package fees
are due on or before the scheduled start date to reserve your class times.
Online classes:
Classes are held via Microsoft Teams unless another arrangement has been agreed.
Changes:
Please give at least 24 hours’ notice for a class change. Classes should
ideally be rescheduled within the same week; otherwise the session is added
to the end of your package cycle.
Missed classes:
Late arrivals may lose the missed time. A no-show forfeits the full class.
Package and subscription payments are non-refundable, and unused classes
are forfeited if you discontinue early.
Exam preparation:
IELTS and TOEFL preparation is not included in these packages and needs
a separate arrangement.